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Wednesday, 31 December 2014

A New Year

Well here we are at the end of another year and a New Year to look forward to. I'm a great believer in looking forward with hope and optimism because there is no point in looking back it is the past. Christmas at the Cloud Hotel was a great success and as usual my staff worked so hard to make sure all our guests enjoyed themselves and I think they did as many have booked for next Christmas and we only have 5  rooms available. If you want to spend a traditional Christmas in the New Forest don't leave it too late!!

The hotel is now closed for our annual re-furbishment and we re-open on Sunday January 11th 2015. The staff have 2 weeks much needed rest after such a busy year and it gives us the chance to decorate some of the bedrooms, clean the carpets and do general maintenance ready for the coming season.

I was reading recently in one of the many surveys we have in this country that it was decided that short breaks do you as much good as a week or fortnight's break. That is probably why the short mid-week breaks we offer by staying three or four nights and getting a night FREE are so popular. Even in the winter months a few days just relaxing by a roaring log fire and wrapping up warm to go for walks in the New Forest can benefit you, help you to unwind and blow away those winter blues. Our winter weekends available until the end of March are also very popular arriving on a Thursday or Friday, you can stay 2 nights and get the third night FREE

The next big event of 2015 is Valentine's day that falls on a Saturday giving you the opportunity to spend a romantic weekend away with that special person in your life and enjoy a candlelit dinner in our Encore Restaurant.

I hope I shall have the pleasure of welcoming you to the Cloud Hotel during 2015 and I wish you a New Year filled with good health, love, happiness and peace.

Avril

Tuesday, 9 December 2014

The Inspector Called!

We never know when the AA Inspector is going to give us a visit and we certainly didn't expect him on a Friday night in December but much to my surprise he announced himself on Saturday morning after he had checked out of his room having stayed the night. At least he inspected us when we were very busy with Christmas functions and saw us as we really are! He told us he had enjoyed a wonderful stay and increased our quality percentage to 79%. This is a real accolade for my team of staff who work so hard and are committed to excellent customer service.

It's beginning to feel alot like Christmas at the Cloud Hotel with the decorations by Mike Dacombe of Inspiration New Milton looking stunning as usual and the Christmas functions in full swing. It's a very busy time for us but we love to see so many of our regular customers come and enjoy a delicious traditional Christmas meal and relax in our cosy lounges by the log fire.

My staff are always ready for a well earned break after Christmas so the hotel will be closed from Saturday December 27th 2014 and will re-open on Sunday 11th January 2015. This not only gives my staff a break but also gives us the opportunity to redecorate the rooms and do general maintenance ready for what I hope will be another busy year.

The first big event in 2015 is Valentine's Day which falls on a Saturday, treat someone special in your life to a romantic weekend away in the heart of the New Forest and unwind and relax in the friendly atmosphere of the Cloud Hotel. We are already taking bookings so don't leave it too late and be disappointed.

Finally a very Happy Christmas and may the New Year bring you good health, happiness and peace.

Avril 

Sunday, 9 November 2014

Unwind and Relax in the New Forest

I have just returned from my holiday in Fuerteventura where I enjoyed beautiful sunny weather and I was able to unwind and relax after a very busy year in the hotel. I am in the very lucky position of having a loyal and hardworking team of staff who I can confidently leave to run the hotel while I am away. We are now getting ready for the Christmas season that will soon be here. Our pre-Christmas lunches and dinners start on Dec 1st and Mike Dacombe of Inspiration in New Milton will be decorating the hotel with his amazing artistic flair on Sunday November 30th. Mike has been decorating the Cloud Hotel at Christmas for the past 20 years and has built up such a good reputation that people come to the hotel especially to see them. We still have the 4 poster room available for our 4 day Christmas break so if you fancy a traditional Christmas in a magical setting please call the hotel on 01590 622165 for more information.

I'm delighted to announce that we now have free WIFI in the bedrooms as well as the reception area and two more bedrooms are having new furniture fitted next week continuing my programme of continually improving the facilities at the hotel.

The New Forest is lovely throughout the year with the different seasons and having just had a holiday myself I know how important it is to get away from the stresses of life and be-able to unwind and relax. Come for a weekend break or one of our midweek breaks and let us look after you before the Christmas rush. You can do your Christmas shopping in more peaceful surroundings and visit Lymington Market on a Saturday where you will find lots of bargains.

We have kept our winter prices the same as last year so take advantage of our special offers and a FREE night.

I look forward to having the pleasure of welcoming you to the Cloud Hotel.

Avril

Saturday, 4 October 2014

Autumn


September was a really busy month at the Cloud Hotel and with such lovely warm weather our guests were able to enjoy our secluded garden as well as explore the New Forest. It was our pleasure to welcome back so many regular customers and also to extend our welcome to those customers who hadn't been before, I hope we will have the opportunity to welcome them back again.

Autumn is upon us now and the trees are just beginning to turn but if you want to see them at their best come and visit us last week of October and the first week of November.
Our winter tariff starts on November 1st when you can take advantage of our Autumn/Winter breaks. The New Forest has so much to offer throughout the year and is right on the doorstep of the Cloud Hotel. Wrap up warm and go for long walks and return to a roaring log fire during the winter months and for those more energetic people bring your bikes and explore the New Forest by bike. We have a secure covered bike shed where you can store your bikes overnight.

We only have the 4 poster bedroom left for our 4 day Christmas Break so if you are thinking of spending Christmas away don't leave it too late to book.
We are now taking bookings for our pre-Christmas lunch and dinner menu from December 1st until December 24th, once again don't leave it too late to book as some days are fully booked already.

Thank you to everyone who supported our World's Biggest Coffee morning on September 26th, we raised the grand total of £782-50 for Macmillan Cancer Support. All my staff worked so hard to make the morning a success and it was lovely to see so many of my friends and customers. Sadly I never have time to talk to everyone.

The Wessex Women's Network continues to meet every month, thanks to Jan Hoy we have some very interesting and entertaining speakers and we always have alot of fun!
Once again I am one of the judges for the NatWest everywoman awards this month. It's one of my favourite days of the year as I meet some really inspirational women who have overcome adversity and created some amazing businesses.

The year has just flown by but what a lovely summer we have had!

Avril

Monday, 11 August 2014

Sunshine at the Cloud!

What a lovely summer we have had so far with lots of sunshine enabling our customers to unwind and relax in our secluded garden as well as enjoy the surrounding areas of the New Forest National Park or go to the coast to enjoy the sea breezes.

The New Forest and Hampshire County Show was as enjoyable as ever and as the Cloud Hotel had sponsored the driving classes I had the honour of presenting the rosettes to the winners of each class including the championship class. The weather was glorious and I thoroughly enjoyed being part of this great event.

The Hotel has been quite busy for August. We don't take children under 12 years old so many of our customers avoid August waiting for the lovely month of September but if you are thinking of coming in September don't leave it too late as some weeks are already fully booked.

I know Christmas seems some time away but the way the year is flying by it will soon be here. Our Pre-Christmas lunch and dinner menu is now available and we are already taking bookings! We also still have a couple of rooms available for our 4 day Christmas break full details and further information is available from reception so if you are interested in booking please call 01590 622165

Don't forget to put Friday 26th September in your diary for the World's Biggest Coffee Morning in aid of Macmillan Cancer Support. The Cloud Hotel will be holding theirs from 10-30 until 11-45pm and everyone is welcome.

Finally I am delighted to announce that I have been shortlisted for a Lifetime Achievement Award at the Women 1st Shine Awards to be held on Friday 16th September at the London Marriott Hotel Grosvenor Square. I am absolutely delighted to have been nominated especially after 38 years at the Cloud Hotel!

I hope the weather continues to be warm and sunny and I look forward to having the pleasure of your company.

Avril




Sunday, 13 July 2014

Charity Cream Tea

Thank you to everyone who supported the Charity Cream Tea as part of the Hampshire Fare Food Festival last Sunday. We raised £480-00 that was divided between Naomi House Children's Hospice and the Variety Club Children/s Charity. Unfortunately due to the date being on Wimbledon men's finals day we didn't have as many people as last year so I won't make that mistake again! However with your support and my team of Mandie, Annette and Robert we all had an enjoyable afternoon.

Our next charity event will be the Worlds Biggest Coffee Morning to be held on Friday September 26th from 10-30am to 11-45am. Please come along and support Macmillan Cancer Support it's an ideal opportunity not only to raise money for a very worthwhile charity but also to catch up with friends and have a relaxing morning.

The New Forest and Hampshire County show Show takes place from Tuesday 29th July for three days. This is one of the prestigious events of the year in the New Forest and you can enjoy a great day out. For more information go to wwwnewforestshow.co.uk We still have a couple of rooms available for this week so why not take advantage of our special mid-week offer of stay 3 nights and get the 3rd night FREE

August can be one of the quieter months at the Cloud Hotel as many of you try to avoid the school holidays but we don't accommodate children under 12 years at the Cloud Hotel so you can still get away and enjoy the peaceful surroundings of the Cloud. Not only do we offer our special midweek breaks but also weekend breaks, stay 2 nights and get 3rd night free dinner bed and breakfast during July and August. If the weather is nice you can sit and relax in our secluded garden, enjoy a glass of wine or Pimms and even enjoy your meals alfresco.

Final reminder for Christmas! Don't leave it too late to book for a traditional 4 day Christmas Break as we only have a couple of rooms left.

Fingers crossed that we will all enjoy a sunny summer!

I hope to have the pleasure of welcoming you to the Cloud Hotel

Avril


Saturday, 31 May 2014

Summer is on the way

I don't know where this month has gone the year just seems to be flying by! The New Forest National Park is such a beautiful area with the New Forest ponies, cattle and donkeys roaming freely round the roads, it is quite unique. I haven't seen many foals this year so far but there is a family of donkeys with 4 baby donkeys wandering round the village and they often pass the hotel. One of the babies is pure white and has become quite a  celebrity in the village. A photo of him can be seen on the hotel Facebook page.

The Cloud Hotel has been awarded TripAdvisor's Certificate of Excellence 2014. This is a great accolade for my excellent staff and I would like to thank everyone who has taken the time to give the Cloud Hotel a review. Feedback is very important to us and it enables us to strive for excellence.

Our next charity event is on Sunday 6th July when we will be holding our annual Charity Cream Tea from 4pm-5-30pm at £7-00 per person as part of the Hampshire Fare Food Festival which takes place from 1st -31st July.  All the proceeds will be shared between Naomi House Children's Hospice and the Variety Club Children's Charity both very worthwhile charities. To book please call 01590 622165.

If you want a short break where you can unwind and relax in the heart of the New Forest without young children to disturb you take advantage of our mid-week breaks stay 3 or 4 nights and get one night FREE. We only accommodate children over 12 years old.

I know it seems rather early to be talking about Christmas but we only have a few rooms available for this Christmas so don't leave it too late to book. For details of our 4 day break call reception on 01590 622165.

Hopefully there is some good weather on the way so those of you who are energetic bring your bikes to explore the beautiful New Forest. We have a secure covered bike shed where you can store them overnight and maps of the bike trails.

My staff and I look forward to welcoming you to the Cloud Hotel

Avril

Sunday, 13 April 2014

May Bank Holiday

How the year is flying by! Easter is upon us and then in a couple of weeks it will be May Bank Holiday. May is one of my favourite times of the year in the New Forest National Park. Everything is so fresh and green and the foals start to appear bringing new life to the forest. To encourage you to come and enjoy the beauty of the New Forest and the surrounding area we are offering you a FREE night for the May Bank Holiday arriving May 1st or 2nd. Stay 2 nights and get the 3rd night FREE from £199-00 per person for the three nights dinner bed and breakfast. If you want to avoid the traffic jams why not come by train, it only takes one hour and thirty five minutes from London Waterloo if you catch a fast Intercity train. Book with South West trains on line and you will get a cheap ticket. You can also bring your bikes on the train and enjoy exploring the New Forest by bike, we will provide you with a map of the cycling paths and store your bikes in our secure covered bike shed overnight.

There is so much to do in the area and May is an ideal time to visit Exbury Gardens and see their amazing display of flowers and trees particularly the rhododendrons, azaleas, camellias and rare trees.

The New Forest Spring Fair takes place at New Park Brockenhurst on May 4th. For further details of the Spring Fair and what it has to offer go to www.newforestshow.co.uk. It promises to be a fun day out.

If you prefer just to unwind and relax you can enjoy a Pimms, glass of wine or cream tea in our secluded garden [fingers crossed the weather will be fine!] or relax in one of our cosy lounges or conservatory. The Cloud Hotel is a haven of tranquillity and we do not accommodate children under 12 years.

I hope I will have the pleasure of welcoming you to the Cloud Hotel where service is our passion.

Avril

Thursday, 27 March 2014

Sunshine at last!

I think we can say goodbye to winter at last and look forward to some bright sunny days. The spring flowers are in full bloom bringing colour to the hotel garden and it was so warm one day recently that we had customers sitting in the garden enjoying their morning coffee and afternoon tea. It's amazing how much happier everyone is when the sun is shining!

If you like visiting gardens there is nowhere better than Exbury Gardens when the rhododendrons and azaleas are in full bloom between May and June, the colours are really stunning and if you have difficulty walking there is a small steam train that takes you round the estate. Exbury is close to Beaulieu and about a 25 minute drive from the Cloud Hotel. May and June are very busy months at the Cloud Hotel so don't leave it too late to book if you want to enjoy Exbury Gardens and enjoy the New Forest when the foals are being born. May is one of my favourite months in the New Forest.

For those of you who enjoy cycling may I remind you that we have a secure covered bike shed for you to store your bikes overnight and we can provide you with cycling maps for you to explore the New Forest National Park.

Last night we had the pleasure of entertaining the carers of Alzeimers from Vitalise Netley Waterside House to dinner. We give these carers an evening away from their responsibilities each year so they can relax and enjoy each others company for an evening. It is part of the charity work we do at the Cloud Hotel and it gives both myself and my staff such pleasure to know we have given them an evening they can enjoy.

There are just a few rooms left for our Easter Break when you can stay for three nights and get 4th night free. We are keeping our fingers crossed for some warm weather.

I look forward to the pleasure of your company during the year.

Avril


Monday, 24 February 2014

Looks like Spring is here!

It's a lovely day in the New Forest today, the daffodils are out brightening up the garden and lifting our spirits after so much wet weather. Luckily Brockenhurst hasn't been flooded and although the forest is wet you can still walk and cycle on the paths and enjoy the fresh air. Cycling is a wonderful way to explore the New Forest and if you bring your bikes you can store them overnight in our secure covered bike shed. Why not come by train and avoid the traffic jams you get get some really good deals on South West trains if you book online and you can also bring your bikes on the train.

If you just want to unwind and relax the Cloud Hotel is a haven of peace and tranquillity in the heart of the New Forest. You can sit by our roaring log fire and enjoy morning coffee or a delicious clotted cream tea with homemade scones and strawberry jam.

We are offering a special 4 night break this Easter arriving on Thursday 17th April. Stay 3 nights and get the 4th night free from £251-00 per person dinner bed and breakfast in one of our newly refurbished standard bedrooms. As Easter is later this year the weather should be warmer and you may even be lucky enough see some new born foals in the forest.

I look forward to welcoming you to the Cloud Hotel and if you would like more information about the Cloud Hotel and the surrounding area please do give my receptionist a call on 01590 622165

Hope to see you soon

Avril

Monday, 10 February 2014

Love is in The Air


Only a few days left until Valentines Day when you have the opportunity to spoil your partner to either a romantic weekend away in the beautiful New Forest or to wine and dine them in our newly decorated intimate Encore Restaurant and enjoy a delicious 4 course candlelit dinner with champagne and chocolates. Don't leave it too late as we only have a few rooms left. The Cloud Hotel is a haven of peace and tranquillity where you can unwind and relax and enjoy each others company.

We all know how bad the weather has been in certain parts of the country but the weather forecasters are inclined to exaggerate because although the New Forest itself is very wet the roads are quite clear around Brockenhurst and it is still possible to walk and cycle on the forest paths. If you bring your bikes you can store them overnight in our secure covered bike shed. There is so much to do in the area and the coast is only a 20 minute drive away so you can blow away the winter blues with a walk along the coastal paths before returning to the Cloud Hotel to warm yourself up by a roaring log fire and enjoy one of our delicious clotted cream teas

The 4 standard bedrooms on the second floor have been refurbished with new fitted furniture and are looking brighter and bigger. They will be completed by Friday 14th February ready for our first customers to enjoy them.

The daffodils are beginning to flower reminding me Spring is on the way and hopefully we can look forward to some drier weather soon.  I look forward to welcoming you to the Cloud Hotel where service is our passion.

Avril


Monday, 13 January 2014

Happy New Year!

Here we are into a new year and if the government's financial predictions are right we are looking forward to another busy year. Christmas at the Cloud was a great success thanks to my hardworking staff and many of our guests booked for next Christmas as they left. The hotel closed on December 27th allowing my staff to have a well earned rest and giving me the chance to organise all the decorating and maintenance for the coming year. The Encore Restaurant has been decorated and has a new look, much brighter and fresher although still keeping it's ambiance.

The hotel has now re-opened and we are looking forward to welcoming our customers back to enjoy the peace and quiet of the Cloud Hotel and explore the beautiful New Forest National Park that is right on our doorstep. We have been very lucky at the Cloud because although the New Forest is flooded in places the hotel was not flooded and we had no power cuts, much to my relief.

The next big occasion on our calendar is Valentine's Day. Why not spoil the one you love and bring them away for a romantic break. You can stay for 2 nights and get a third night free from £201-00 per person dinner bed and breakfast inclusive including a romantic 4 course dinner on Friday 14th February.

For those of you who just want to enjoy a romantic meal together in the Encore Restaurant we will be serving our very popular lunch on Friday 14th February for 'The Young At Heart'  2 courses £18-00 and 3 courses £20-00 both include coffee or tea afterwards and a small gift.  A 4 course romantic candlelit dinner will be served from 7pm - 9pm at £39-50 to include a glass of bubbly, coffee and chocolates and a table gift. Both these events get booked up very early so don't leave it too late and disappoint your partner!

My staff join me in wishing you happiness, good health and peace in 2014.

Bye for now

Avril