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Monday, 27 February 2017

Avril is Still here!!!!

I am still at the Cloud Hotel and my staff and myself are really getting fed up with all the rumours going around that I have sold the hotel and it is under new management! Nothing has changed [except we have a lovely new carpet in the lounges and restaurant] and my Head Chef Ryan who joined me in September creates delicious meals to tempt you.

We are looking forward to welcoming our regular guests back this year to enjoy the peace and tranquillity of the Cloud Hotel and hopefully have the opportunity to welcome some new customers to experience the excellent service provided by my staff in a unique location overlooking the New Forest.

The location is perfect for walking or cycling, just step outside the Cloud Hotel and you are in the heart of the New Forest.

Take advantage of our special breaks stay 3 nights and get the 4th night FREE dinner bed and breakfast or if you prefer just bed and breakfast a double room is £140-00 per night for 2 people to include a full English breakfast.

Blow away those winter blues and look forward to Spring with a stay at the Cloud Hotel.

I look forward to welcoming you


Sunday, 19 February 2017

Cyclists Welcome

Spring is in the air and the first daffodils have flowered today and brought some colour to the garden so we are looking forward to some warmer weather when you can come and enjoy the New Forest National Park.  We welcome cyclists and are able to store your bikes in our secure covered bike shed overnight. Cycling is a wonderful way to explore the New Forest as well as get some fresh air and exercise. We offer rooms for bed and breakfast at a rate of £140-00 to include a full English breakfast. Maybe we could tempt you to enjoy a delicious dinner in our Encore Restaurant or for a more casual experience one of our Bar Snacks. Head Chef Ryan's beef burgers are very popular.

Why not let the train take the strain, there is a fast intercity service from London Waterloo to Brockenhurst that only takes one hour and thirty five minutes and there are some very good deals if you book in advance on line. Much more relaxing than sitting in traffic!

I look forward to welcoming you to the Cloud Hotel where you can unwind and relax in an oasis of peace and tranquillity


Friday, 27 January 2017

New Menus

The Cloud Hotel re-opened on Friday 13th January after it's annual break to enable us to do maintenance, decorate and replace carpets. We are looking forward to a busy year and welcoming many of our regular customers back to enjoy the cosy and relaxing atmosphere of the Cloud Hotel as well as welcoming new customers.

Head Chef Ryan who joined us last September has created some delicious new dishes on the menu and we are now offering an a la carte menu at lunchtime as well as our set 2 or 3 course daily menu. This gives our customers more choice and has become very popular.

It's surprising how busy we have become for morning coffee, unlike the coffee houses our customers can relax in one of our cosy lounges in comfortable chairs in front of a roaring log fire. We serve filter coffee, cappuccino, latte and espresso as well as hot chocolate with cream and marshmallows! You also get a homemade biscuit with your drink!

A set afternoon tea is a lovely way to celebrate a birthday with friends and family. Enjoy homemade scones with strawberry jam and clotted cream and treat yourself to Netty's delicious homemade chocolate cake and lemon drizzle cake! Both mouth watering!

I look forward to welcoming you to the Cloud Hotel to unwind and relax as well as enjoy the surrounding area of the New Forest National Park


Sunday, 1 January 2017

A New Year

Last night we said goodbye to 2016 and welcomed in the New Year. We are all looking forward to another busy and successful year at the Cloud Hotel having enjoyed a relaxing Christmas with our families and not working for the first time in years! We are looking to the future with hope that the world will become a safer and more peaceful place.

I very seldom criticise feedback that we receive but I feel I must comment on the recent reviews we have had on TripAdvisor regarding the portions. We served 900 pre-Christmas meals during December and had so many positive comments and many re-booked for this Christmas. Peoples appetites vary and it is difficult for the chefs to always get it right for every customer and I find it very sad that customers can't tell us to our faces that they would like more so we can correct it.

On a more positive note the next big event is Valentine's Day which is a good reason to enjoy a romantic break away and blow away the winter blues. Take advantage of our special winter break  enjoy 2 nights and get the 3rd night FREE dinner bed and breakfast at any time during January and February.  We will be serving a romantic candlelit dinner on Saturday 11th February as well as Tuesday 14th February.

The hotel RE-OPENS ON FRIDAY 13th JANUARY and it is business as usual with Avril at the helm with her loyal and hardworking staff. We look forward to welcoming you to the Cloud Hotel where you can unwind and relax and leave all the stresses of life behind.


Tuesday, 13 December 2016

The end of another year!

It's been another successful year at the Cloud ending with an excellent report from the AA Inspector who visited us recently. She praised every area of the hotel for it's customer service and cleanliness and  increased our percentage rating to 80%. This is thanks to my loyal hard working staff who continue to give 5 star service to our customers.

I had the surprise of my life when I received an email telling me I had been shortlisted for  Inspirational Woman at Variety the Children's Charity Catherine Awards to be held at Grosvenor House Hotel in London in December. I had an even bigger surprise when I was announced as the winner. I felt so proud and honoured to receive this award against some very strong opposition and it has encouraged me to continue to inspire women to reach their full potential and fulfil their dreams. I had a wonderful evening with my son and his wife and met some very interesting people.Variety the Children's Charity does excellent work to help and support disadvantaged and disabled children and is a charity well worth supporting.

The hotel will be closed from December 23rd and re-opening on Friday 13th January 2017. Where has this year gone? This is the first time for 40 years that I will not be working at Christmas but spending it with my family. The staff are also looking forward to enjoying Christmas and New Year with their families.

My staff join me in wishing you a very happy Christmas and we look forward to welcoming back to the Cloud Hotel next year.


Wednesday, 16 November 2016


Have you booked your Pre Christmas lunch or dinner yet? Our Pre Christmas menu starts on December 1st so not long to go and already comes dates are fully booked. For those of you who don't always want a Christmas lunch we are also offering our daily lunch menu throughout December as well as the
 Pre- Christmas menu.

The Autumn colours have been stunning this year and you can still enjoy the wonderful display of colour in the New Forest for at least another week so if you fancy a short break away take advantage of our weekend breaks and unwind and relax in the comfort of the Cloud Hotel. To avoid the traffic why not catch a train from London Waterloo direct to Brockenhurst and 'let the train take the strain'!It only takes one hour thirty five minutes and if you book in advance on line you can get a very competitive rate. Cycling is very popular in the New Forest,  you can bring your bikes and we will store them overnight in our secure covered bike shed.

It's been an eventful year with Brexit and now Donald Trump becoming the next President of the USA but it's been business as usual at the Cloud Hotel and we have enjoyed welcoming so many of our regular guests back to enjoy the relaxed friendly atmosphere of the Cloud.

We are offering our guests a Pre Christmas break between December 1st until December 22nd stay two, three or four nights and get one night FREE dinner bed and breakfast! Unwind and relax in front of a roaring log fire before the Christmas rush! Visit Lymington Market on a Saturday to do your Christmas shopping and get some bargains.

I look forward to seeing you.


Saturday, 24 September 2016


I'm delighted to announce the arrival of Ryan Hawkins as our Head Chef. Ryan has previously worked at Pebble Beach and Elmers Court and we are enjoying his new menus which still have a traditional English theme. I  look forward to welcoming you to sample his delicious meals for either lunch or dinner.

Autumn seems to have come round so quickly but we are still enjoying  pleasant weather and the New Forest is a very calm and peaceful place to visit in the Autumn. It's the Pannage season in the New Forest when about 600 domestic pigs are released into the forest to eat the chestnuts, acorns and any other nuts available! Quite an unusual site to see.

If you want to enjoy the rich golden colours of the trees the end of October is the best time to come. Take advantage of either our mid-week break staying four or five nights and get one night FREE or enjoy a weekend break and stay two nights and get the third night FREE.

Just to remind you we are taking part in he World's Biggest Coffee Morning on Friday 30th September between 10-30 and 11-45am. Do come along and bring your friends to support this very worthy charity and help us to swell the funds. Annette will be making her delicious chocolate brownies for you to enjoy as well as raffling two of her sponge cakes. We look forward to seeing you.

The Christmas cards are in the shops which should remind you to book your pre-Christmas lunch or dinner. We are getting booked up already so if you have a special date in mind don't leave it too late. You can find the menus on our website or you can call reception 01590 622165 and we will send you a copy of one.

Finally I would like to dispel all the rumours going around that I have left the Cloud Hotel! Myself and my team are still here looking forward to welcoming you to relax, unwind and enjoy the surrounding areas of the New Forest.

Til next time