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Sunday, 1 January 2017

A New Year

Last night we said goodbye to 2016 and welcomed in the New Year. We are all looking forward to another busy and successful year at the Cloud Hotel having enjoyed a relaxing Christmas with our families and not working for the first time in years! We are looking to the future with hope that the world will become a safer and more peaceful place.

I very seldom criticise feedback that we receive but I feel I must comment on the recent reviews we have had on TripAdvisor regarding the portions. We served 900 pre-Christmas meals during December and had so many positive comments and many re-booked for this Christmas. Peoples appetites vary and it is difficult for the chefs to always get it right for every customer and I find it very sad that customers can't tell us to our faces that they would like more so we can correct it.

On a more positive note the next big event is Valentine's Day which is a good reason to enjoy a romantic break away and blow away the winter blues. Take advantage of our special winter break  enjoy 2 nights and get the 3rd night FREE dinner bed and breakfast at any time during January and February.  We will be serving a romantic candlelit dinner on Saturday 11th February as well as Tuesday 14th February.

The hotel RE-OPENS ON FRIDAY 13th JANUARY and it is business as usual with Avril at the helm with her loyal and hardworking staff. We look forward to welcoming you to the Cloud Hotel where you can unwind and relax and leave all the stresses of life behind.

Avril


Tuesday, 13 December 2016

The end of another year!

It's been another successful year at the Cloud ending with an excellent report from the AA Inspector who visited us recently. She praised every area of the hotel for it's customer service and cleanliness and  increased our percentage rating to 80%. This is thanks to my loyal hard working staff who continue to give 5 star service to our customers.

I had the surprise of my life when I received an email telling me I had been shortlisted for  Inspirational Woman at Variety the Children's Charity Catherine Awards to be held at Grosvenor House Hotel in London in December. I had an even bigger surprise when I was announced as the winner. I felt so proud and honoured to receive this award against some very strong opposition and it has encouraged me to continue to inspire women to reach their full potential and fulfil their dreams. I had a wonderful evening with my son and his wife and met some very interesting people.Variety the Children's Charity does excellent work to help and support disadvantaged and disabled children and is a charity well worth supporting.

The hotel will be closed from December 23rd and re-opening on Friday 13th January 2017. Where has this year gone? This is the first time for 40 years that I will not be working at Christmas but spending it with my family. The staff are also looking forward to enjoying Christmas and New Year with their families.

My staff join me in wishing you a very happy Christmas and we look forward to welcoming back to the Cloud Hotel next year.

Avril


Wednesday, 16 November 2016

Christmas

Have you booked your Pre Christmas lunch or dinner yet? Our Pre Christmas menu starts on December 1st so not long to go and already comes dates are fully booked. For those of you who don't always want a Christmas lunch we are also offering our daily lunch menu throughout December as well as the
 Pre- Christmas menu.

The Autumn colours have been stunning this year and you can still enjoy the wonderful display of colour in the New Forest for at least another week so if you fancy a short break away take advantage of our weekend breaks and unwind and relax in the comfort of the Cloud Hotel. To avoid the traffic why not catch a train from London Waterloo direct to Brockenhurst and 'let the train take the strain'!It only takes one hour thirty five minutes and if you book in advance on line you can get a very competitive rate. Cycling is very popular in the New Forest,  you can bring your bikes and we will store them overnight in our secure covered bike shed.

It's been an eventful year with Brexit and now Donald Trump becoming the next President of the USA but it's been business as usual at the Cloud Hotel and we have enjoyed welcoming so many of our regular guests back to enjoy the relaxed friendly atmosphere of the Cloud.

We are offering our guests a Pre Christmas break between December 1st until December 22nd stay two, three or four nights and get one night FREE dinner bed and breakfast! Unwind and relax in front of a roaring log fire before the Christmas rush! Visit Lymington Market on a Saturday to do your Christmas shopping and get some bargains.

I look forward to seeing you.

Avril


Saturday, 24 September 2016

Autumn

I'm delighted to announce the arrival of Ryan Hawkins as our Head Chef. Ryan has previously worked at Pebble Beach and Elmers Court and we are enjoying his new menus which still have a traditional English theme. I  look forward to welcoming you to sample his delicious meals for either lunch or dinner.

Autumn seems to have come round so quickly but we are still enjoying  pleasant weather and the New Forest is a very calm and peaceful place to visit in the Autumn. It's the Pannage season in the New Forest when about 600 domestic pigs are released into the forest to eat the chestnuts, acorns and any other nuts available! Quite an unusual site to see.


If you want to enjoy the rich golden colours of the trees the end of October is the best time to come. Take advantage of either our mid-week break staying four or five nights and get one night FREE or enjoy a weekend break and stay two nights and get the third night FREE.

Just to remind you we are taking part in he World's Biggest Coffee Morning on Friday 30th September between 10-30 and 11-45am. Do come along and bring your friends to support this very worthy charity and help us to swell the funds. Annette will be making her delicious chocolate brownies for you to enjoy as well as raffling two of her sponge cakes. We look forward to seeing you.

The Christmas cards are in the shops which should remind you to book your pre-Christmas lunch or dinner. We are getting booked up already so if you have a special date in mind don't leave it too late. You can find the menus on our website or you can call reception 01590 622165 and we will send you a copy of one.

Finally I would like to dispel all the rumours going around that I have left the Cloud Hotel! Myself and my team are still here looking forward to welcoming you to relax, unwind and enjoy the surrounding areas of the New Forest.

Til next time

Avril

Friday, 26 August 2016

Bank Holiday

Here we are at the last Bank Holiday of the year and before we know it Christmas cards will be in the shops! Although summer seemed a long time coming we have had a lovely sunny August and hopefully September and even October will be fine, these are lovely months to enjoy the beautiful New Forest and as the children have gone back to school the whole area is quieter.

The Cloud Hotel is a place to relax and unwind and leave the stresses of life behind you. Just step outside and you are in the heart of the New Forest where you can walk for miles or bring your bikes, explore the area and enjoy the wildlife. We can store your bikes overnight in our secure covered bike shed. If you just want to relax and read you can sit and enjoy our secluded garden or the comfort of our cosy lounges.

Our next charity event is the World's Biggest Coffee Morning on Friday September 30th between
10-30am and 11-45am. All proceeds go to Macmillan Cancer Support. Please come along, bring your friends and support this wonderful charity.

Our Pre Christmas lunch and dinner menus are available and we are getting booked up so if you have a special date in mind book your table so you are not disappointed.

Afternoon teas have become very popular at the Cloud and everyone is enjoying Annette's delicious lemon drizzle cake and fruit cake, if you have someone with a birthday or special occasion why not book an afternoon tea to celebrate.

Myself and my excellent team look forward to welcoming you to the Cloud

Avril

Sunday, 7 August 2016

August Breaks

Summer is here at last and we have had some lovely sunny days enabling the customers to enjoy our secluded garden and even enjoy their meals alfresco! Luckily the weather was kind for the New Forest Show and as always it was a great success with thousands of people flocking to see this annual spectacular event.

We were also lucky with the weather for the Charity Cream Tea we held on Sunday July 17th and we raised £835-00 that was shared between the Variety Club Children's Charity and Naomi House Children's Hospice.  Our next charity event is the World's Biggest Coffee Morning to be held at the Cloud Hotel on Friday September 30th between 10-30 and 1145am. All proceeds go to Macmillan Cancer Support please come along and support this excellent charity.

I know it's rather early to be talking about Christmas but our Pre-Christmas lunch and dinner menus are now available and it's never too early to book as we get very busy for the month of December so don't leave it too late and be disappointed.

A reminder that we don't take children under the age of 14 so August is a quiet month at the Cloud Hotel and we still have rooms available why not take advantage of our special offers in August. Stay 2 nights and get 3rd night Free or stay 3 nights and get 4th night FREE.

I look forward to welcoming you to enjoy a relaxing break at the Cloud Hotel

Avril

Sunday, 10 July 2016

Summer?

I'm sure like myself you are all wondering when summer is going to come! Here we are in July and still the weather is gloomy most days but it must improve soon so that our customers can relax in our secluded garden. I am looking forward to the New Forest Show which takes place from July 26th until July 28th and I just hope the weather will be fine for this fabulous event.

We are holding our annual Charity Cream Tea on Sunday 17th July from 4pm and all proceeds are shared between the Variety Club Children's Charity and Naomi House Children's Hospice both excellent charities that do so much to support sick and disabled children and their families. To book please call the hotel reception on 01590 622165.

As I have mentioned before August can be a quiet time at the Cloud Hotel as we don't accommodate children under the age of 14 years and being the school holidays many of our customers avoid that time of year but it is a good time to come to unwind and relax. Take advantage of our summer breaks and either enjoy a weekend, stay 2 nights and get 3rd night FREE or enjoy one of our mid-week breaks and stay 4 or 5 nights and get one night FREE.

Just to put the record straight their are rumours that the Cloud Hotel has been sold, this is not true! I am still here with my excellent team and we look forward to welcoming you to enjoy a relaxing break with us.

Avril